Pillsbury Court Tenant Handbook
Pillsbury Court is a transitional housing facility designed for faculty/staff members and their families to live during their transition to the Twin Cities area. This is ideal for faculty/staff members who wish to take their time while looking for a home or other permanent residence. Pillsbury Court is a wonderful family apartment complex within walking distance of the Minneapolis East Bank campus. Housing & Residential Life is pleased to offer this safe, family-oriented housing facility to transitional faculty/staff who are new to the University of Minnesota.
What do I do if I am locked out of my unit?
Every resident is issued a “lockout key” for their unit in addition to the two everyday use unit keys. The lockout key should be kept in a safe place or with a safe person and should only be used if you are locked out of your unit. Residents are responsible for storing and accessing their lockout key. If you are unable to access your lockout key, please call the number on the emergency call down list. If you contact a staff member to assist you with accessing your unit at any time, you will be charged a $200 lockout fee.
Contact one of the following people:
- Weekends & Holidays: 612-490-5227
- All Other Times: Scott Creer: 612-490-5591 OR Tim Hoaglund: 612-490-5084
Residents should complete a Fix It request.
There are four guest parking spaces available at Pillsbury Court located on the street sides of each parking lot. These spaces are for outside of normal business hours only. On-street parking is also available, but please place close attention to City of Minneapolis Street Parking information and laws.
Parking Lot Maintenance (Snow Plowing, Painting, etc.)
We will provide residents 24 to 48 hours notice to move their vehicle out of the Pillsbury Court parking lots. If a vehicle is not moved by the requested time, the resident will be charged a $100 administrative fee and the vehicle may be ticketed or towed.
The University of Minnesota is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
The University's Board of Regents, in establishing the Pillsbury Court complex, envisioned that these townhouses would best serve the faculty as a temporary home until a permanent residence is found. Faculty/staff members who have resided in the Twin Cities area for more than 18 months are not eligible to rent townhouses in Pillsbury Court.
Leases for Pillsbury Court are generally limited to a period of two years. Requests for extensions beyond two years will require the approval of Housing & Residential Life. All lease extensions are discretionary and will depend on the merit of a specific request, as well as demand factors (e.g. Pillsbury Court waiting list). Pillsbury Court tenants requesting lease extensions should submit their requests in writing at least 60 days in advance of the expiration date of their lease and provide reasons why they need to stay past their current lease expiration date.
Pillsbury Court tenants will receive monthly invoices via email from [email protected]. Rent is due on the first day of each month. Make checks payable to "University of Minnesota" and add the customer number to the memo line of the check. Pillsbury Court tenants are responsible for sending their monthly rent payments to:
Regents of the University of Minnesota
PO Box 1450
Minneapolis, MN 55485-5960
If possible, for optimal check deposit efficiency, print the invoice receipt, cut off the bottom portion, and send it in the envelope with the check.
Pillsbury Court tenants whose payments are received late or whose checks are returned by their banks will be assessed a fee of $50. The University reserves the right to adjust the rental rate during the term of a lease upon 60 days prior written notice to the tenant.
Any tenant with an outstanding account balance equal to or greater than two months of rent will be subject to eviction proceedings.
There is absolutely no subleasing of any kind allowed at Pillsbury Court. This includes temporary stays and short-term stay websites like HomeAway or Airbnb.
The online 60 Days Notice to Vacate form must be filed with Housing & Residential Life at least 60 days prior to the tenant's intended date of leaving. This requirement applies regardless of whether a tenant intends to move out before the lease expires or at the end of the lease term. An improper checkout fee of $50.00 will be charged to any tenant that fails to comply with these vacating procedures.
A reasonable amount of wear and tear is expected in the townhouse and a damage fee will not be charged to the vacating tenant for reasonable wear and tear. The amount of acceptable wear and tear will vary depending on the length of time the apartment is occupied. However, tenants will be responsible for any breakage, damage, or excessive cleaning needed. Damage and breakage will be determined by comparing the existing condition to the condition stated in the original check-in sheet. Required repairs would include but not be limited to: replacing broken window glass, missing light bulbs, and missing or broken appliance parts and repairing marks & holes and other damage to walls, floors, ceiling, or fixtures. Other possible expenses might include lost parking permit tags, damaged locks, lost keys or replacement of locks necessitated by the tenant’s negligence, or failure to return keys upon check-out.
Departing tenants are expected to thoroughly clean all walls, floors, woodwork, and appliances. There will be a cleaning charge if this work is not done by the tenants prior to vacating the townhouse. Please do not wax the floors; the University prefers to do this.
When vacating the townhouse, you will need to contact the Housing Properties Coordinator (612-624-1969) to arrange a time and date for your final move-out inspection. At the time of the move-out inspection, your townhouse should be clear of furniture and personal belongings. You will turn in your townhouse keys after the inspection.
If you have questions about proper vacating procedures, do not hesitate to contact Housing & Residential Life at 612-625-2121. Be sure to change your postal address, and terminate your utility arrangements with Xcel Energy, CenterPoint Energy, and Comcast Cable or CenturyLink (telephone) effective the day you vacate. Transfer the gas and electricity service back into the name of “U of M Housing & Residential Life.
No dogs, cats, or other animals may be kept in the townhouses, except for the following: (i) service animals; (ii) medically required support animals that are registered with University’s Office of Disabilities Services; and (iii) fish in aquariums of ten (10) gallons or less. You must comply with University policies and procedures that apply to animals in the townhouses. You are responsible for the cost of repairs for any damage to the townhouse caused by your animals.
You may not possess guns, ammunition, or any other weapons, (including, but not limited to knives, darts, BB/pellet guns, paintball guns, and swords or switchblades) anywhere on University property. Guns may be stored at the University Police Department. Because of their potential to cause damage, paint guns are also prohibited.
Explosive devices are not allowed in University housing or surrounding grounds. Possessing or using fireworks (firecrackers, smoke bombs, sparklers, etc.), or any explosive material will constitute a safety or fire hazard. Motorized vehicles (e.g., mopeds, motorcycles, etc.) may not be brought through or stored within the townhouse.
Tenants should display their parking tag by hanging it on the rearview mirror. All tenants must register their vehicles with Housing & Residential Life at check-in. Pillsbury Court guests should park in guest parking spots or on the street. There are four guest parking spaces that can be used in the evening and weekends. Tenants should contact the Resident Manager if all parking spots are filled and there is nowhere to park a registered vehicle. Vehicles not displaying a parking tag at Pillsbury Court may be towed at the owner's expense.
There is one bike shelter located on the Pillsbury Court property. There are only a few spaces available in the shelter, so they will be designated on a first come first serve basis with a small $25 annual fee. If you are interested in the bike shelter, please contact Housing & Residential Life.
Tenants without a space in the shelter are encouraged to store their bicycles inside their townhouse for security reasons. Bicycles should not be secured to any Pillsbury Court fences or benches, light posts, trees or playground equipment.
The University does not assume any liability for loss, damage, or theft of any personal property belonging to tenants or their guests. Pillsbury Court tenants are encouraged to protect themselves from such losses by obtaining the appropriate insurance coverage.
Occupancy Limits & Floor Plan
Pillsbury court townhouses are limited to no more than 2 adults and 3 children. The townhouse features three floors of living space. Located on the first floor are a kitchen, dining area, and a comfortable living room that opens onto a fenced patio through a sliding glass door. Two bedrooms and a bathroom are located on the second floor. A family room and utility room are located at the basement level. The basement level contains no second means of egress; therefore, it may not be used as a sleeping area.
Housing & Residential Life is unable to provide detailed account information on current or past residents to third party organizations. The following information is the only information that will be provided to a third party with the resident’s permission:
- Dates the resident lived at Pillsbury Court
- The current rental rate
The Pillsbury Court resident may contact Housing & Residential Life and formally request their account history. Housing & Residential Life will then provide a detailed account history to the resident directly, and the resident may choose to share this information.
Pillsbury Court Unit Layout