Cable TV in Your Hall & Streaming Online
UMN-TV provides a rich variety of 100+ channels of digital content distributed via coaxial cable TV outlets. Coaxial cables are not provided, so be sure to bring your own. UMN-TV provides all of the major broadcast TV channels and a limited number of other sports and entertainment channels. Most of the digital TV channels are provided in Standard Definition (SD) while over 20+ are provided in High Definition (HD). Channels are subject to change.
Residents now also have access to HBO Go, which includes on-demand movies, documentaries, sporting events, and original HBO shows like Game of Thrones.
To receive digital TV channels, a TV with an ATSC or Clear QAM tuner is required. All TVs produced after 2007 should be able to receive the digital TV channels. Some HD-ready TVs require an external tuner. Consult your owner’s manual for more information. Set-top boxes are not required for digital TVs at this time.
- Connect a coaxial cable from the wall outlet into the input port on the back of your cable-ready TV. You must provide your own cable!
- Using your TV remote, select Menu and then select and run the Auto-Setup feature (scanning for channels). Refer to your owner's manual for instructions.
DVR & Streaming Device Set-Up:
- Connect your digital video recorder (DVR) to your TV and, using the DVR remote, select Menu and run the Auto-Setup feature.
- When the set-up asks for a zip code, enter 55455 (even if you live on St. Paul or West Bank Campuses). UMN does not provide cable cards.
Prior to contacting someone to assist with channel scanning, double-check to make sure the power and coaxial connection are secure.
There are known issues picking up channels with the following television brands:
If you are having issues with any of the above brands and have already tried the solutions above, you may need to purchase an external TV tuner. TVs made before 2007 may not be able to receive digital channels.
For assistance, submit a Fix It request.
HBO Go Support
To log in to HBO Go, visit play.hbogo.com. Click on "Sign In" at the top right of the screen. You will then be brought to the screen on the right.
Click on "Select your provider." Scroll through the list until you find "University of Minnesota." Once you select this, you will be brought to a page prompting you to log in.
Under the Housing & Residential Life logo, click the "Log In to HBO Go" button. You will then be directed to the University login page.
Note: Only on-campus residents can access HBO Go. If you experience difficulties logging in, please submit a Fix It request.
UMN-TV Online Support
Prior to contacting someone for assistance, double-check your Ethernet connection. If you are still unable to connect, there may be a problem with your Ethernet jack. For assistance, submit a Fix It request.
DVR and TiVo Support
Most DVRs have online support, and this is the best place to go for help. UMN staff does not provide support for DVRs. To record on a TiVo device, you must manually start and stop your recordings. Because TiVo is unable to record when you are not present, most residents have selected not to use it on campus.
Smart TV Support
The best method of connecting your Smart TV is with Ethernet. Smart TVs using WiFi must support WPA2 enterprise security protocol to be compatible with the University wireless network.
Chromecast does not support WPA2 enterprise security protocol, and therefore is incompatible with the University wireless network security and cannot be used within residence halls. Although currently untested, Google has started selling an Ethernet adapter for Chromecast.