Tech Services

Our team can help with just about any issue inside your residence hall or apartment building. To get help, visit your CCC during their available hours or submit a Fix It ticket.

Interested in joining the CCC team? We will teach you what you need to know, so you don't need prior tech experience. Visit our Student Jobs webpage to learn more and apply.

Contact your CCC by doing any of the following:

• Submit a Connect It request
• Check the posted schedule in your building to find a time to stop in for help.
• Email them at the address noted below.
  • 17th Avenue and Keeler
  • Bailey
  • Centennial 
  • Comstock 
  • Frontier 
  • Middlebrook (Cafe)
  • Middlebrook (Lab)
  • Pioneer 
  • Radius 
  • Sanford 
  • Territorial 
  • Wilkins
  • Yudof
  • Computer Center Supervisor (Cooper Hancock)

If you need help while not in a residence hall/apartment, you should contact University Technology Help at 612-301-4357 (1-HELP) or [email protected]. They can answer questions about technology resources in other University spaces such as classroom buildings.

By entering the computer center, you have agreed to accept all of the following computer policies:

• Care for the computer center, since it is part of your home. Keep the computers and work surfaces clean. Food and beverages are not allowed in the center.
• Damaging or stealing items from the Computer Center is a violation of our Community Behavior Standards. We have a limited budget for repairs, replacement of broken machines, and stolen parts. Don’t tamper with the locks on the machines.
• Do not change any configurations or setups on the computers.
• Save your files on Google Drive or a USB flash drive. Do not save anything directly on the computers.
• Academic users come first, so non-academic users should leave if all of the computers are taken and a resident says they need a computer for coursework.
• The computer center is not to be used for online gambling, viewing pornography, copying copyrighted materials, or engaging in other non-academic activities.
   

There are many programs installed on the computers in the tech lounges that are free to be used for coursework, including Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat Pro, and more) and Microsoft Office.

Residents cannot install additional programs on the computers in the computer center. If you need unique software for a class that is not available on the tech lounge computers, you may be able to install it on your personal computer.

Did you know? Registered UMN students also have access to Microsoft Office, Wolfram Alpha Pro, and other software for free or at a discounted rate. Learn more at it.umn.edu/obtain-software.