Tech Services

All residents have access to high-speed Ethernet, WiFi for your devices, 80 HD television channels (including sports networks), tech spaces available 24 hours a day, and inexpensive wireless printing. Additionally, all residence halls and apartments have dedicated tech staff who are available to help whenever you have problems.

Review our Tech Services webpages to find everything you'll need to maximize the technology amenities both in your building and our entire residential community.

Tech in Your Room

Internet

Learn about the Residential Network Agreement, WiFi, Ethernet, and how to register your devices.

UMN-TV

Access 80 channels streaming to your devices or 120+ via cable.

Printing

Print from your room to your building's computer lounge.

Centers, Lounges & Labs

Our dedicated tech spaces are equipped with PC and Mac desktop computers, wireless internet, scanners, printers, and other peripherals that vary by building. Lab computers also have a variety of programs installed that are free to be used for coursework (review “Speciality Software” below).

Reminder: You will need your U Card to enter the tech spaces and print.

Tech Help on Campus

Our team can help with just about any issue inside your residence hall or apartment community. To get help, submit a Fix It ticket.

If you need help while not in a residence hall/apartment, you should contact University Technology Help at 612-301-4357 (1-HELP) or [email protected]. They can answer questions about technology resources in other University spaces such as classroom buildings.

Computer Center Use

By entering the computer center, you have agreed to accept all of the following computer policies:

Care for the computer center, since it is part of your home. Keep the computers and work surfaces clean. Food and beverages are not allowed in the center.
Damaging or stealing items from the Computer Center is a violation of our Community Behavior Standards. We have a limited budget for repairs, replacement of broken machines, and stolen parts. Do not tamper with the locks on the machines.
Do not change any configurations or setups on the computers.
Save your files on Google Drive or a USB flash drive. Do not save anything directly on the computers, as it will not be retained.
Academic work is given priority in the lab. Please allow residents who need computers for academic use to take over stations as needed.
The computer center is not to be used for online gambling, viewing pornography, copying copyrighted materials, or engaging in other non-academic activities.

Specialty Software

There are many programs installed on the computers in the tech lounges that are free to be used by residents, including Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat Pro, and more) and Microsoft Office.

Residents cannot install additional programs on the computers in the computer center. If you need unique software for a class that is not available on the tech lounge computers, you may be able to install it on your personal computer.

Did you know? Registered UMN students also have access to Microsoft Office, Wolfram Alpha Pro, and other software for free or at a discounted rate. Learn more at it.umn.edu/obtain-software.

Additional Resources

Tech Services

Tech in Your Room

Centers, Lounges & Labs

Additional Resources

University Technology Training Center

Student Discounts

Safe Computing