Current Residents

Easier Laundry with the CSC GO™ Mobile App

Earn rewards, get notifications, check laundry status and more.

Download on the App Store or get it on GooglePlay.

Learn More

Need help? Contact your building team easily by submitting a maintenance request through the Housing Portal. 

Note: In case of clogged drains, please do not use any type of liquid drain cleaner to clear the drains. Instead, submit a maintenance request.

Housing Portal

Packages

All packages are distributed through your building's information desk. You will receive an email notification whenever a package, larger than your mailbox, is delivered to your building.

To check for any packages awaiting pickup, log in to the Housing Portal.

Information desks will only accept deliveries by the following services:

• U.S. Mail or any parcel delivery (e.g. FedEx, UPS) addressed to the student or occupant of room
• Campus mail addressed to the student or occupant of room
• Advertisements/mail from or approved by Housing & Residential Life

Mail

Mail is delivered Monday through Saturday (excluding holidays) while classes are in session.

Address Format:

Your Name
Your building's street address, your room number
Your building's city, state, ZIP code

Lost Keys

Residents are responsible for the use and control of their room and apartment keys. Keep your room/apartment door locked at all times. Always carry your keys and U Card for access into your building.

Lost keys must be reported to your Information Desk immediately. If you lose your keys, you will be charged a fee to replace the cores and keys assigned to you and your room/apartment spaces. The information desk will provide this information to you when you report your lost keys.

Lockouts

If you are locked out of your room, expect to encounter some inconvenience. Temporary keys are available at the Information Desk. You must present your U Card to check out a temporary key. If you do not have a U Card with you, you must wait until a staff member can be contacted to let you into your room. You will be asked for a photo ID at that time.

Residents are allowed up to two temporary key checkouts at no charge. Beginning with the third checkout, a $35 fee will be applied for each additional occurrence.

All residence halls/apartment complexes have designated areas for you to dispose of your trash. Items must be placed in this area. Consult a CA if you have items that are too large for the assigned location.

Housing & Residential Life is committed to sustainability. Waste is collected into four distinct streams: paper, cans & bottles, compost, and trash. Using various recycling bins help maintain material quality which is hand sorted at the campus operated Como Recycling Facility.

We encourage you to support our recycling efforts by placing items in the appropriate containers.

Learn more about The University Recycling System

Housing & Residential Life does not provide storage space for student belongings. You may not contract with an outside portable storage company if they do not have authorized access to University property.

Student parking contracts are available for purchase for various parking lots and parking ramps throughout campus. Visit the Student Parking Contracts webpage for more information.

Keeler residents have the option to opt-in to on-site heated underground parking for an added monthly cost. Parking at Keeler is handled by Great Lakes Management Co., not the University of Minnesota. For more information, call 855-414-9258 during normal business hours.

Storage

Bicycles are very useful vehicles for campus life. Bike racks are available at each hall/apartment and are located near every campus building.

Bicycles cannot be stored in residence hall/apartment complex hallways, stairwells, or public areas in the residence hall/apartment complex. It is preferred that bikes be stored outside. Bicycles that are locked to trees, handrails, fences, or areas other than the provided bicycle racks may be removed and confiscated by the University Police Department at the request of the RD or ARD.

Security

Residents are encouraged to bring inexpensive bikes to campus, and using a high-quality lock is recommended (e.g., U-Lock, Kryptonite bar lock). Check with the University Police Department for more detailed bicycle security information and specific recommendations.

The University is not responsible for bicycle damages or thefts. Parking and Transportation Services offers information about bicycling on campus and in the metropolitan area. Review the Parking and Transportation site for more  information.