Computer Center Coordinator

Help resolve tech issues in your building!

Coordinators offer assistance with software and hardware problems, UMN-TV, and printing support and computer center maintenance. Computer center coordinators also provide occasional technical support to the hall's business staff.

Visit our tech services page for more information on dedicated tech spaces in our buildings.

How to Apply

Applications are considered until all vacancies are filled. Hired CCC staff move into their fall housing assignment early to attend required training August 25-27.

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Job Duties

With a primary focus toward customer service, the CCC has the following responsibilities:

  • Attend one week of training in August before Welcome Week, and one day in January before classes start for spring semester.
  • Assists residents with software, hardware and/or networking problems in the center, and manages any problems that may occur with equipment.
  • Provides occasional technical support to the building business staff. This includes patching their computers when necessary and troubleshooting any problems that occur.
  • Acts as the contact person for HRL technology initiatives. This may include organizing support stations at the beginning of each semester to fix student computers.
  • Communicates with staff and residents regularly through web updates, email, and meetings. 
  • Develops a relationship with the Residence Director, Community Advisors, Office Assistants, and Business Operations Supervisors to discuss and resolve issues related to the computer center.
  • Maintains center cleaning supplies and keeps center clean and orderly.
  • Completes incident reports for computer center policy violations.

Qualifications

All applicants must be assigned to University Housing for the current semester.

Benefits

  • Work 10 hours per week.
  • $10.75 per hour.

Specializations

Based on skills and interest, we also have specialized duties in the following areas:

  • Web development and website design
  • Server administration
  • Content management and technical documentation
  • Desktop image creation
  • Print server system administration
  • Video editing