Computer Center Coordinator

Help resolve tech issues in your building!

Coordinators offer assistance with software and hardware problems, UMN-TV, and printing support and computer center maintenance. Computer center coordinators also provide occasional technical support to the hall's business staff.

Visit our tech services page for more information on dedicated tech spaces in our buildings.

Job Duties

With a primary focus toward customer service, the CCC has the following responsibilities:

  • Attend one week of training in August before Welcome Week, and one day in January before classes start for spring semester.
  • Assists residents with software, hardware and/or networking problems in the center, and manages any problems that may occur with equipment.
  • Provides occasional technical support to the building business staff. This includes patching their computers when necessary and troubleshooting any problems that occur.
  • Acts as the contact person for HRL technology initiatives. This may include organizing support stations at the beginning of each semester to fix student computers.
  • Communicates with staff and residents regularly through web updates, email, and meetings. 
  • Develops a relationship with the Residence Director, Community Advisors, Office Assistants, and Business Operations Supervisors to discuss and resolve issues related to the computer center.
  • Maintains center cleaning supplies and keeps center clean and orderly.
  • Completes incident reports for computer center policy violations.

Qualifications

All applicants must be assigned to University Housing for the current semester.

Benefits

  • Work 10 hours per week.
  • $10.75 per hour.

Specializations

Based on skills and interest, we also have specialized duties in the following areas:

  • Web development and website design
  • Server administration
  • Content management and technical documentation
  • Desktop image creation
  • Print server system administration
  • Video editing

How to Apply

Applications will be considered until all vacancies are filled. Interviews for fall term openings are conducted during New Student Orientation in June and July. Summer contact information is critical for setting an appointment.

Apply Now

Staff Safety

Following University Sunrise Plan and public health guidance, we are working to support our staff so they can work as safely as possible while maintaining protective measures to slow the spread of COVID-19. 

Staff will be required to wear face coverings (provided if needed), hand sanitizer and cleaning supplies will be provided in workspaces, enhanced cleaning and disinfecting will be conducted in high-touch areas, and staff should conduct self-checks for fever prior to each shift and report any illness to their supervisor.