Guest Housing

If you do not agree to these terms and policies, you should not reserve a space and are not eligible for housing on the University of Minnesota campus.

1. Housing Regulations and Policies: As a guest of University of Minnesota Housing, you agree to comply with all Housing & Residential Life regulations and policies provided by Conference & Event Services staff. If you desire a personal copy of the regulations and policies, please contact a member of the Conference & Event Services staff directly and a copy shall be provided to you. Policies are subject to change at Housing & Residential Life’s discretion. Changes will be made accessible and you will be notified of such changes.
2. Cancellations: Refunds incur a $30 processing fee for credit card processing and administrative costs prior to the cancellation deadline. Cancellations are eligible for a full refund, less the processing fee, up to 14 days prior to arrival on campus. Any cancellations within 14 days prior to arrival will be billed at the full amount owed. All cancellations must be received in writing. Please submit cancellations to the Conference & Event Services Office at [email protected]. Credit card refunds require credit cardholder information, the last four digits of the credit card used in the initial transaction, and the reason for cancellation.
3. Refund Process: CES will begin the refund process once the cancellation is submitted. All refunds will be issued within 5 business days of receipt of the request. If the cancellation date is 120 days or less from the date of the transaction, the amount refunded will go back onto the card. If the cancellation date is more than 120 days from the date of the transaction, the amount refunded will be a check issued and mailed to you. All reservations are binding; interns will be billed for the entire amount if the cancellation request is not received in writing 14 days prior to arrival. No refunds are provided for early departures.